Working with a fast growing not-for-profit organisation, I have come to realise the importance of having some systems in place for everyday activities. When your e-mail starts to grow, endless message chains, and you lose focus on the tasks ahead of you, that is the time your mind starts to think… Surely there must be a better way to do this? This is the time when powerful IT systems come to play. I have been lucky and privileged enough to work with Salesforce (http://salesforce.com) for Sri Om Foundation. As an executive member of Sri Om, and having a good understanding of our processes, I have had the opportunity to put in place certain systems to streamline our work flow. Off course, having a software background and a passion for these kinds of tools does always help! It has probably taken a bit of time to adopt, and as an organisation, we are still facing challenges, but the platform has been set for us to only develop and making it easier for us to tackle these issues head